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Perdue Farms, Inc. Claims Coordinator in Salisbury, Maryland

Perdue Foods is part of Perdue Farms, a family-owned company heading into it's second century of growth and innovation. With a goal of becoming the most trusted name in premium proteins, we create products for consumers and for retail and foodservice customers around the globe, while changing the way animals are raised for food.


Manually apply assigned customer payments in ERP system (SAP). This includes gathering backup from customer, broker or sales, etc. to apply payment and create residual item. Create/update residual item information in Dispute Management system. Create credit/debit memo to offset residual item. Clear approved deductions for assigned group of customers. Other miscellaneous tasks as needed.

Principal and Essential Duties & Responsibilities

  • Manual cash application for assigned group of customers. 100% daily. Cash must be applied accurately. Highlight opportunities to improve hit rate on auto cash application.

  • Obtain payment/deduction backup from customer, broker or sales.

  • Create residual item using proper reason code. Create/update dispute management information.

  • Properly create credit/debit memo to be used to clear residual item, leaving on billing block until approved. Ample text should be entered to allow sales reps to review on line. This text also allows for a good audit trail for future inquiries.

  • Clear miscellaneous deducts through proper G/L and Cost Center numbers when approved.

  • Highlight issues/trends to Claims Analyst or Claims Supervisor, recommending solutions to reduce the occurrence of errors which lead to customer claims.

Minimum Education & Experience

  • High school education is required.

  • 4 year college degree is preferred, in accounting or business management or 2-4 years of accounting experience.

Experience Preferred

  • Has basic knowledge of accounting (specifically Accounts Receivable).

  • Previous ERP system (SAP) or computerized accounting system experience.

  • Must be well organized, focused, and able to multi-task.

  • Good communication and customer service skills are necessary. Timely follow up is required.

  • Must possess the drive to work independently, productively and efficiently.

Perdue Farms, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.