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Perdue Farms, Inc. IT Customer Relationship Manager - Supply Chain in Salisbury, Maryland

Perdue Foods is part of Perdue Farms, a family-owned company heading into it's second century of growth and innovation. With a goal of becoming the most trusted name in premium proteins, we create products for consumers and for retail and foodservice customers around the globe, while changing the way animals are raised for food.


The IT Customer Relationship Manager, Supply Chain role is a key role that will work on Strategic Enterprise projects, responsible to develop overall design and execution of supply chain planning business processes, including the interface of these processes. The role will define business process design spanning JDA, SAP ERP and legacy systems and will lead and/or influence project delivery teams to execute that design in the projects that make up the IT strategic project roadmap.

Principal and Essential Duties & Responsibilities

  1. Understand business goals and requirements associated with IT strategic roadmap

  2. Research and propose JDA/SAP system solutions to realize business goals for strategic projects in subject area

  3. Responsible to determine system solutions to achieve goals of the IT strategic roadmap in subject area

  4. Responsible to formulate and deliver an enterprise level functional design for all JDA and legacy systems in respective area

  5. Participate in the Planning, Blueprinting, Realization, Final Preparation and Go-Live/Support phases of IT Strategic projects assigned.

  6. Assist and evaluate business requirements to hypothesize SAP centric business solutions

Minimum Education

  • BS Degree, Information Technology or Engineering or Business Administration. Master’s Degree or MBA is a plus.

Experience Requirements

  • 10 Years IT Experience or equivalent experience in supply chain roles.

  • Experience with JDA planning solutions, including Enterprise Supply Planning (ESP) and Demand Planning. SAP ERP experience is highly desired.

  • Strong Supply Chain background is required.

  • Can develop and articulate a strategic roadmap utilizing JDA and SAP ERP solutions to support the supply chain planning needs of a corporation.

  • Experienced in IT Governance Processes for the prioritization and sequencing of IT projects in constrained environments.

  • Ability to develop business case and project ROI calculations.

  • Implementation experience of JDA’s Enterprise Supply Planning and Demand Planning solutions.

  • High level understanding of SAP business processes areas including: SD – Sales & Distribution, MM – Materials Management, PP – Production Planning, QM - Quality Management. Product Lifecyle Management experience is plus.

  • Experienced in Microsoft Office Suite including creation of Excel spreadsheets, and MS Power Point presentations is required.

  • Experienced in Microsoft Project including creation of resourced project schedules with understanding of critical path planning is desired

  • Strong systems solution and systems architecture skills

  • Strong understanding of supply chain planning functions for manufacturing companies

  • Strong business and technical leadership and facilitation skills

  • Good communication skills – verbal, written and presentation

  • Ability to lead teams and resolve conflict

  • Knowledge and understanding of integrated solutions involving SAP ERP and third-party systems (example JDA)

  • Strategic IT vision and excellent execution skills

Perdue Farms, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.